FAQs

Our Greatest Sale runs from Tuesday 9th of June until Tuesday 16th of June. Here’s what you can expect:

• 30% off sitewide for 60 minutes. After the 60 minutes ends the sale will be reduced to 20% off sitewide & 30% off bundles
• Spend $139+ and receive a free Beef Concentrate Native Herbs 190g, valued at $23.95
• Spend $179+ to also receive receive a free Collagen Hot Chocolate 200g, combined valued $53.90

• Spend $139+ and receive a free Beef Concentrate Native Herbs 190g, valued at $23.95
• Spend $179+ to also receive receive a free Collagen Hot Chocolate 200g, valued at $29.95

Free gifts will be automatically added to cart once you hit the spending thresholds.

Yes! Subscriptions that are due to be processed during the sale with received sale prices, plus a free Beef Broth Concentrate Native Herbs 190g.

 New subscriptions will also receive sale prices. 

Once the sale ends, subscriptions will revert to the standard 15% ongoing subscription discount.

Sale pricing and free gifts are automatically applied at checkout, so additional discount codes, and loyalty vouchers can’t be used during the The Greatest Sale 

Yes! You can pay with a Nutra Naturals gift card during The Greatest Sale, just enter your card details at checkout.

We process orders quickly during sales. Changes or cancellations can’t be guaranteed once an order is placed. Thank you for understanding!

We are confident in our formulations, their targeted health benefits and the quality of the raw material we source to create them. Maintaining close relationships with our suppliers is just part of what we do to ensure our ingredients are the best quality available. We aim to source as many Australian and organic ingredients as possible, so we have full transparency in our supply chain, as well as support local businesses. In every instance we possibly can, we choose Australian ingredients, however, sometimes this is not always possible due to availability and seasonality. On occasion we need to go international to meet the quantity and quality of ingredients needed. If you are curious about which products contain internationally sourced ingredients or have queries about certain products, we are more than happy to answer tailored questions specific to your product enquiry. Reach out to us at support@nutranaturals.com.au.

When it comes to sourcing our natural ingredients, we choose provenance, nutritional value and quality over cost. This means no synthetics or chemical ingredients are added, only natural, real, wholefood.

At Nutra Naturals, we pride ourselves on sourcing the highest quality ingredients, locally and organically whenever possible. We prioritise provenance, nutritional value, and quality over cost, ensuring that our products contain no synthetics, artificial sweeteners, or chemical additives. You can trust that our products are made with only natural, real, wholefoods that the whole family can enjoy!

Our brand stands for high-quality organic ingredients, and we always do our best to source raw materials that meet the highest nutritional value while being organic. In every single instance we can be organic, we are! However, sometimes this is not always possible due to availability and seasonality.This means that some of our products are certified organic and some are not. On each of our product pages under ‘ingredients’ you can see what ingredients are *certified organic, and which are not.

Yes, our collagen is predominantly sourced from grass fed cows. We buy our collagen from a reliable and reputable supplier based in Germany, named Gelita. This company is one of the market leaders in the collagen industry and has one of the highest industry standards and scientific studies to warrant safety and efficacy. Due to the weather conditions in Germany, the grass fed cattle are fed supplemental feed occasionally due to severe weather conditions, to ensure their survival. 

Our gelatin powder, the gelatin in our Gutsy Gummies, and the bones used in our beef and chicken broths are all sourced from Australian farms that are also predominantly grass fed.

Please click here to view our shipping and returns policy.

Yes!

In saying this, we do advise on all our products to seek advice from your health care professional on taking our products if you are pregnant or breastfeeding. We only say so as we believe that every pregnancy is different, taking a toll differently on each individual body in vitamin, mineral and energy levels.

We are so confident you will love our range and see results for yourself, that we’re offering you a risk-free trial. Love them or your money back! View our Money Back Guarantee T&C's for more information.

At Nutra Naturals, we develop products for a multitude of family members, from young kids to adults, and for that reason, we understand the importance of allergen labelling. Certain food products and ingredients can cause allergic reactions. In February 2021, FSANZ introduced new allergen labelling requirements making it easier for consumers to find allergens in food labels. When an allergen is present in our ingredients, we make it in bold and highlight that it is present in our product. However you will also notice that across all of our Nutra Naturals products, we have the following statement: “Manufactured in a facility that also processes products containing milk, egg, soy, sesame, lupin, fish, crustacean, mollusc and tree nuts.” We add this voluntary statement to our labels to indicate the possible unintended presence of allergens occurring during food manufacturing exposure. Therefore we cannot guarantee that our product is free from any of the allergens stated above. Please keep this in mind when deciding whether or not to purchase our products.

Our entire range has been 3rd party tested for a premium quality assurance you can trust. We’ve checked for heavy metals and glyphosate - and passed with flying colours! Learn more