Common Questions
Foodie Club Rewards is Nutra Naturals' free loyalty program. Anyone who creates an account and shops on nutranaturals.com.au can join, earn points on purchases and other activities, and redeem them for discounts.
You earn 1 point for every $1 spent on one-off purchases, or 2 points per $1 if you're a subscriber. You can also earn bonus points for creating an account (25), placing your first subscription order (200), signing up for SMS (100), following us on Instagram or TikTok (20 each) and leaving product reviews. Milestone orders earn extra too: 100 points on your 2nd order and 200 points on your 5th. Check your account for birthday rewards.
Apply them at checkout for a discount: 200 points gets you $10 off, 400 points $20 off, 600 points $30 off and 800 points $40 off.
No. Points have no cash value, can't be transferred to another account and can't be combined with other discount codes unless stated otherwise.
Yes. Points expire 12 months after the date you earned them, and expired points can't be reinstated.
Subscribers have an active product subscription. They earn double points on purchases, get 200 bonus points on their first subscription order and can redeem points for selected products as well as discounts.
You keep all the points you've already earned. From then on, your earning rate and benefits go back to the non-subscriber level for your tier.
Your tier is based on how much you've spent in the last 12 months on a rolling basis.
- Snack Pal ($0–$299)
- Gourmet Goddess ($0–$299 with an active subscription),
- Foodie Babe ($300–$499)
- Chef Lady ($500–$999)
- Feast Queen ($1,000+).
To keep your tier, you need to keep meeting its spend threshold within a rolling 12-month window. You can see each tier's benefits on our loyalty page.
Yes! For a limited time, Chef Lady and Feast Queen members enjoy free standard shipping. Just make sure you’re logged in, and the discount will automatically apply at checkout.
Your friend gets $20 off their first order over $120 by signing up through the form in the referral email. Once their order is completed, you'll receive 400 points, worth $20.
Email our team at support@nutranaturals.com.au.
